It can be quite depressing
sometimes, looking at the world and thinking how much needs to change. All
those wrong turns we’ve taken as a society valuing the wrong things for the
wrong reasons (we’re pretty much the first generation, for instance, who don’t
see our principal role as that of passing on the lessons of the past; but we
are the first to see elderly parents as an encumbrance best out-sourced to “care”
homes). Such societal wrongs seem to provoke three reactions: the ostrich-like
ignoring of the reality; the shrug of the shoulder, what-can-one-do acceptance
of the status quo; and the radical, up-with-this-I-will-not-put of the change
agent. It was, of course, Marx who said
that: "Philosophers have only interpreted
the world…the point is to change
it". However, despite my rather iconoclastic thinking, I’ve
never been much of a sans culottes revolutionary. In fact, I’ve always been
rather suspicious of the action-orientated eager beavers rushing overhead
frantically making things happen.
For me, change is always more
effective when it comes from within; and, to that end, I prefer to influence it
and let it happen in its own good time. Change rarely works when it’s forced on
either an individual or an organisation.
Real change occurs when the person is themselves the agent rather than
the object. And the gestation period for
that moment of self-realisation differs by person, organisation and issue. The natural process of change can be helped
by thinkers, and coaches. By providing a questioning environment they in effect
give permission for people to think and feel differently and to realise that
there is no rule book which states that life had to turn out this way.
Perhaps it’s just me, but I’m
beginning to sense that more and more people are beginning to question why
things are the way they are and how, perhaps, they can start to change. Two things recently helped to reinforce my
view. The first was a marvellous
personal event, that of my daughter’s graduation. She was one of nearly 200 young people
receiving her BSc in psychology (at the same ceremony there were also around 25
MSc graduates and half a dozen PhDs.).
It occurred to me that the huge explosion in the popularity of this subject
can only be a good thing for society.
Equipping a whole generation of future leaders with the knowledge,
interest and scientific understanding of how people think and behave the way
they do must be a positive development.
Using evidence-based research to consider the effect of both nature and
nurture on human behaviour will help us better understand how we can positively
impact the society we live in.
The second event was reading a
blog. http://blog.wcgworld.com The
author (a communications thought leader and himself a PhD Experimental Psychologist)
wrote about an MBA class lecture he gave on reputation. What was interesting was less the content of
the lecture and more the way he described how these future business leaders
addressed their group exercise. Faced
with three major corporate issues, the class responded by seeing the solution
as being proactive transparency and stakeholder engagement.
Bit by bit we are seeing people
question action-orientated leadership, management by results, and a sole focus
on shareholder value. Slowly but surely,
we are seeing a more mindful approach creep into business, including a growing
move towards long-term thinking and environmental sustainability. We need to nurture these thoughts and allow
people to feel comfortable challenging current social norms. For instance, rather
than accepting that the political debate must be dominated by the demand for
growth we recognise that true happiness is rarely found in mindless
acquisition.
I believe that the current
zeitgeist has entered the first stage of change, that of questioning. Let’s pause and celebrate, but recognise the inevitability
of gradualism.